Every new horse that enters the program undergoes a non-riding evaluation. This means that we physically go over the horse with the owner–grooming, checking legs and feet, looking for any pre-existing conditions (minor cuts, scrapes) and any soreness (haunches, back, saddle fit). This helps to ensure that everyone is on the same page in regard to the overall health of the horse when it arrives in our care. It also serves as an opportunity to discuss horse and rider goals, concerns, difficulties, and any other important information.

After the non-riding evaluation, we ride the horse for the first time (or watch the owner ride if that is preferable). This allows us to get a feel for the relationship between horse and rider and to get a visual overview of horse and rider strengths and weaknesses. After the ride, we work with the owner to establish a training plan.

All owners will also fill out a form with emergency contact information for both the horse and the rider, as well as a “chain of command” protocol that they would like followed in the event of an emergency where the owner cannot be reached.